Contact

Terms and Conditions

Last Updated: 07.10.2025

Welcome to www.icelandiccoins.is, the online store dedicated to providing quality handminted Icelandic coins and numismatic items. By accessing and using this website, you agree to comply with the following Terms and Conditions. If you do not agree with these terms, please do not use our website or make purchases through it.

1. General Information

1.1 Website Overview

www.icelandiccoins.is ("the Website") is owned and operated by The First Iceland Mint ehf, a company incorporated in Iceland, with Kennitala/Company ID 4511241100, with its registered office at Eyrarvegur 12, 350 Grundarfjörður.

You can contact us at coin@theicelandmint.com or +354 773 6759.

1.2 Eligibility

By using the Website and purchasing products from us, you confirm that you are at least 18 years old or that you have obtained parental consent to engage in these transactions.

1.3 Modifications to Terms

We reserve the right to modify, update, or change these Terms and Conditions at any time. Any updates will be posted on this page and will be effective immediately upon posting.

2. Product Information

2.1 Product Descriptions

We strive to provide accurate and detailed descriptions of the products available for sale on the Website.

2.2 Pricing

All prices listed on the Website are in Icelandic Króna (ISK) and include applicable taxes, unless otherwise stated. We reserve the right to modify prices at any time without prior notice.

3. Ordering and Payment

3.1 Order Process

By placing an order through the Website, you are making an offer to purchase products. We reserve the right to refuse or cancel orders for various reasons, including but not limited to product availability, errors in pricing or descriptions, or fraud detection.

3.2 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (VISA, MasterCard, etc.)
  

Payments are processed through secure payment gateways, and your payment details are not stored by us.

4. Shipping and Delivery

4.1 Shipping Information

We offer worldwide shipping. Shipping charges and delivery times will vary depending on your location. The estimated delivery time will be provided at checkout.

4.2 Delivery Times

While we aim to ship orders within 3 business days, delivery times depend on your shipping address. Typically, delivery times are as follows:

• Domestic (Iceland): 1-3 business days
  
• International: 7-14 business days
  

Please note that unforeseen delays may occur due to customs procedures or other factors outside our control.

5. Refund Policy

5.1 Right to Cancel

Under Icelandic consumer law, you have the right to cancel your order and return the products within 14 days of receiving them. This is subject to the following conditions:

• The products must be unused and in their original, unopened packaging.
  
• You must contact us at [Email Address] within 14 days of receipt to initiate the return process.
  

5.2 Refund Process

Once we receive the returned items and confirm that they meet the conditions mentioned above, we will issue a full refund to the original payment method. Refunds are typically processed within 3 business days.

5.3 Exemptions

Some items may not be eligible for a refund, including:

• Custom-made or personalized items
  
• Items that have been opened or used
  
  

5.4 Return Shipping Costs

Unless the product is defective or an error was made on our part, you are responsible for the return shipping costs.

6. Privacy and Security

6.1 Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using this Website, you agree to our Privacy Policy, which can be viewed here.

6.2 Data Security

We employ industry-standard security measures to protect your payment information during transactions. However, please note that no data transmission over the internet can be guaranteed to be 100% secure.

7. Intellectual Property

7.1 Ownership of Content

All content on the Website, including text, graphics, logos, images, and software, is the property of The First Iceland Mint ehf. You may not use, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

8.1 Product Liability

We are not responsible for any damage or injury resulting from the use of our products unless it results from our negligence or failure to comply with applicable laws.

8.2 Website Availability

While we strive to keep the Website functional and accessible at all times, we do not guarantee uninterrupted access. We are not liable for any interruptions, technical issues, or errors that may occur on the Website.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and Conditions are governed by the laws of Iceland.

9.2 Dispute Resolution

Any disputes arising from the use of the Website or the products purchased from it shall be resolved through the competent courts of Iceland. However, we encourage you to contact us first to attempt a resolution before initiating any legal proceedings.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: coin@theicelandmint.com
  
• Phone number: +354 773 6759
  
• Address: Eyrarvegur 12, 350 Grundarfjörður
• Kennitala/Company ID: 4511241100